The process of handling employee inquiries can be very messy and costly, especially when employees on different platforms distribute inquiries through emails, instant messaging services, or oral requests. HRMSphere Query Module reduces this procedure because it provides a single system on which staff can ask its questions, follow up, and get proper solutions in time.
The Query Module of the HRMSphere is designed to facilitate the general organizational query and the process of managing these queries is simplified by way of a built-in ticketing system that allows employees to post any kind of query. It also facilitates subsequent inquisitions on the same, in that all the information is covered extensively. Question-and-answer templates can be predefined resulting in answering questions faster, with administrators being able to track all queries in tabular or graphical views giving them the opportunity of seeing tendencies and repetitive issues more easily.
Product Feature
HRMSphere Query Module is an inclusive and effective solution to streamlined query management that offers painless and efficient experience to all the employees and administrators.
Key Highlights:
- Online ticketing system to make the queries and track them online
- Capability of managing several follow backs or the same query under continuous improvement.
- Pre-populated Q&A templates to permit faster, standardized reply
Admin panel with tabular and graphical widgets to track the queries well.
Benefits for Employers
Consolidated query process system
Improved awareness of trends and common concerns that take place
Better transparency and effective communication to the workforce
Benefits
Constant and frequent query status updates to avoid anxiety and create confidence.
Feedback to resolve queries opportunity in order to continuously improve.
Improved communication and support of employees to increase their satisfaction and engagement.
Did you know
Clients
500
+
Employee
100
+
Years
0
k
Monthly Payroll
100
k
